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1. 凡事皆以真诚的赞赏与感谢为前提。 Begin with praise and honest appreciation. 2. 以间接的语句指出他人的错误。 Call attention to people's mistakes indirectly. 3. 先说自己的错在那里, 然后再指出他人的错误。 Talk about your own mistakes before criticizing the other person. 4. 用问问题来取代直接的要求。 Ask questions instead of giving direct orders. 5. 一定要顾到他人的面子。 Let the other person save face. 6. 只要稍有改进, 即给予赞赏。「嘉勉要诚恳, 赞美要大方。」 Praise the slightest improvement and praise every improvement. Be "hearty in your approbation and lavish in your praise." 7. 给他一个他愿意全力追求的美誉。 Give the other person a fine reputation to live up to. 8. 多多鼓励。要让他觉得这过错很容易改正。 Use encouragement. Make the fault seem easy to correct. 9. 使他觉得照你的意见去做会很开心。 Make the other person happy about doing the thing you suggest. |
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